Shandong taikai transformer limited company all staff solemn commitment to users
1. strengthen quality management, to ensure the effective operation of the quality system, ensure that the products produced by the factory to meet the standards or the requirements of the contract.
2. to ensure that the user to provide quality pre-sale and after-sales service. Introduces the user requirements of product performance and service, provide the relevant technical materials, as users of staff. Products in the process of user use, found quality problems, after receiving the notification of the user, to make a treatment within 24 hours. If necessary, on-site to ensure that 48 hours to send technical service personnel.
3. focusing on supporting the construction of equipment and products, are willing to accept the user supervision.
4. before putting into operation, the company received a notification service dispatch service personnel to the scene is responsible for installation and commissioning, both supply and demand approval before operation.
5. to ensure to honor the “Three Guarantees”, in the period of “three packs of” products, users find product quality problems, the implementation of the guaranteed repair, replacement and return.
6. more than the “Three Guarantees” period of the product, to ensure that the maintenance of parts and provide maintenance services according to customer needs.
7. after sale service hotline: 18653893099 paragraph of director Tel: 0538-8933756 Fax: 0538-8933688
24 hours after sales service hotline: 400-630-9016
500KV level field service personnel